Understanding what happens when a new customer signs up

Details the process flow and options available for new sign ups.

As soon as a new customer creates an account on your instance (your Allmoxy site), they will receive an automatic email from Allmoxy with their username.

Here's a list of reasons why people might not get a message:

• The customer's inbox is full.
• The customer mistyped their email address when registering an account.
• The message went to the junk box because a lot of email filters default to "if this address isn't in your contact list, it must be junk."
• The customer's email provider or client could have some over-aggressive filtering that prevents commercial messages from even reaching the user's junk box.
• Message rejected due to virus scan false positive.
• Network congestion. The message may eventually show up after a delay.
• Network throttling.

We also recommend that you create an Welcome Email that will be fired via trigger as soon as a company signs up. We've created a template email trigger that you can fill in the blank to customize, or write up your own! 

It's also good to have an internal employee receive notification of a new company, so they can add tags that control pricing or reach out to the new customer to answer questions. You can do this via triggers as well!