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Allmoxy Guides
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Getting Started
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Essential Settings
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Catalog Build
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Sales / Customer Service
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Shop Floor Operations
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Inventory / Supplies
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Financial / Accounting
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Launch
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Visual Designer
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Vertical Catalog Integration (B2B)
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Template (Custom Cabinets)
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Template (SKU)
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Business Briefs
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Feature Updates
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API
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Common Errors
Reversing the status of a shipped order
If you ever need to reverse the status of a shipped order, it's actually quite straightforward. Simply navigate to the orders page, click on the shopping cart and select "view all". From there, you can mark the shipped jobs or search for a specific order number. Once you've located the order, click on "order information" and change the status back to "in progress". However, it's important to note that only individuals with proper permissions should have access to this feature. This is because there are important considerations to take into account, such as invoicing and accounting, that can be affected by changing the order status. Therefore, it's crucial to limit the number of people who have the ability to reverse the status of an order.